Refine Your Search

Application Support Analyst

Our Reference: J530681
Permanent
£35k
Chippenham, Wiltshire

Details

Application Support Analyst – Chippenham – Up to £35,000 + Benefits
A market leading SaaS provider are on the lookout for a talented and enthusiastic Application Support Analyst to join their collaborative support team.

The Role

Reporting to the Support and Operations Manager, the role will involve 2nd line triage of customer support incidents and problems for the client’s application software. You’ll create, implement and manage data fixes and reports, as well as be involved with system configuration and application performance analysis. As the Application Support Analyst, you will log and test fixes and perform some 1st line triage, when necessary.

About You

In order to be successful, you will have previous experience in a customer-facing role, with excellent knowledge of application support. You will have a technical skillset including experience of:

• SQL
• Linux administration
• ITIL
• Desktop and mobile applications, including browsers, mobiles and tablets
• Microsoft Office

As the Application Support Analyst, you will have strong analytical and problem-solving capabilities, with excellent attention to detail and the ability to work and thrive as part of a tight-knit team.

Benefits

In addition to a competitive salary of up to £40,000, the client offer a competitive benefits package including 30 days’ holiday (+ Bank holidays), pension scheme and free parking to name but a few.

If this role sounds like a good fit for you, please apply now! If you’d like some further information, please contact Dean Clark on 0117 917 1500 or dean.clark@realtimeconsultants.co.uk.

Real Time Consultants are acting as an employment/agency business in relation to this vacancy.

Similar Jobs