Details

Senior Commercial Analyst – London – Onsite – £35K – £40K DoE

An exciting Insights Agency who specialises in Media, Technology and Telecommunications markets are looking for a Commercial Analyst to join their team.

Job Title: Senior Commercial Analyst

Location: London

Salary: £35,000 – £40,000 Depending on Experience, 21 days holidays plus bank holidays, 3% Pension (benefits package under review)

Key skills: PowerPoint, account and client management, and presentation skills

The Job:

As a Commercial Analyst, you will be responsible for client account management and delivering actionable insights to clients. Your other daily details will include but will not be limited to:

• Creatively visualising and analysing trends and insights.
• Work closely and communicate with internal decision-makers and external clients and coordinate their engagement in the process.
• Becoming a market expert through the use of a range of data sources.
• A strong team player and the ability to work in a fast-paced environment.

About you:

The Commercial Analyst will need the following for the role, demonstrable PowerPoint experience and experience of creating and reporting presentations:

• 2-3 years’ experience.
• Must be able to create visualisations for both qualitative and quantitative data sources.
• Good verbal and written communication.
• Attention to detail and Accuracy.
• Self-starter with an ability to manage deliverables simultaneously.
• Passion for technology and innovation.

How to Apply

For more information about this role and our client, please contact us on 01179 171500 for a confidential chat.

Real Time Consultants International Ltd are acting as an employment business/ agency in relation to this vacancy.

Details

Junior Commercial Analyst – London – Onsite – £25K

An exciting Insights Agency who specialises in Media, Technology and Telecommunications markets are looking for a Commercial Analyst to join their team.

Job Title: Junior Commercial Analyst

Location: London

Salary: £25,000, 21 days holidays plus bank holidays, 3% Pension (benefits package under review)

Key Skills: PowerPoint, account and client management, and presentation skills

The Job:

As a Junior Commercial Analyst, you will be responsible for client account management and delivering actionable insights to clients. Your other daily details will include but will not be limited to:

• Creatively visualising and analysing trends and insights.
• Work closely and communicate with internal decision-makers and external clients and coordinate their engagement in the process.
• Becoming a market expert through the use of a range of data sources.
• A strong team player and the ability to work in a fast-paced environment.

About you:

The Junior Commercial Analyst will need the following for the role, demonstrable PowerPoint experience and experience of creating and reporting presentations:

• Good verbal and written communication.
• Attention to detail and Accuracy.
• Self-starter with an ability to manage deliverables simultaneously.
• Passion for technology and innovation.

How to apply:

For more information about this role and our client, please contact us on 01179 171500 for a confidential chat.

Real Time Consultants International Ltd are acting as an employment business/ agency in relation to this vacancy.

Details

Junior Insights Executive – London – Onsite – £25K

An exciting Insights Agency who specialises in Media, Technology and Telecommunications markets are looking for a Junior Insights Executive to join their team.

Job Title: Junior Insights Executive

Location: London

Salary: £25,000, 21 days holidays plus bank holidays, 3% Pension (benefits package under review)

Key skills: You must have a passion for technology and innovation

The job:

As a Junior Insights Executive, you will be responsible for communicating and promoting actionable insights to clients. Your other daily duties will include but will not be limited to:

• Analysing the data and applying the solutions to business problems faced by clients.
• Gathering information into innovative approaches.
• Using multiple formats i.e., Excel, email, PowerPoint, in-person/virtual presentations to help present the data into visualising reports.
• Becoming a market expert through the use of a range of data sources
• A strong team player and the ability to work in a fast-paced environment

About you:

The Junior Insights Executive will need the following for the role, demonstrable PowerPoint and Excel experience and experience of creating report presentations:

• Good verbal and written communication.
• Attention to detail.
• Self-starter with an ability to manage multiple deliverables simultaneously.

How to Apply

For more information about this role and our client, please contact us on 01179 171500 for a confidential chat.

Real Time Consultants International Ltd are acting as an employment business/ agency in relation to this vacancy.

Details

Digital Transformation Consultant – London Hybrid – £60K-£65K + 5% bonus

This is a great opportunity to join of the UK’s most well-known consultancies in tech where you will work directly with my clients current and potential new clients across a range of industries, supporting them in realising their Customer Experience Vision and Strategy.

The Job

As a Digital Transformation Consultant, you will be responsible for assessing current eco-systems (processes, systems, technology) to identify gaps against the customer experience vision and make clear recommendations to address these. Utilising your industry knowledge and contact center expertise, create efficiencies and enhance user and customer experience by optimising processes through eliminating waste and leveraging technology to integrate and automate processes and tasks. Improving C-SAT and reducing cost-to-serve, support clients in creating and implementing industry leading Digital-First Omni-Channel customer experience strategies to meet customer and client needs (i.e. introducing new digital channels, knowledge management, automation).

About You

You will have a passion and desire to improve customer experience and support clients on their journey, experience improving customer journeys to improve customer experience outcomes, exceptional contact centre knowledge and expertise, with proven delivery of solutioning in contact centres, with an understanding of the levers for KPI delivery and to enhance desired customer experience outcomes, Contact Center operational knowledge, knowledge of simple automation principles; call deflection, webchat, conversational AI, chat bot, working knowledge of contact centers solutions (i.e. Zendesk/AWS/Genesys Cloud) advantageous.

Benefits

Alongside an attractive salary you will have an annual bonus scheme of 5% and a comprehensive benefits package including private healthcare, unlimited learning budget and 25 days holiday + bank holidays!

For more information about this role and our client, please contact us on 01179 171500 for a confidential chat.

Real Time Consultants International Ltd are acting as an employment business/ agency in relation to this vacancy.